{
  "schema_version": 1,
  "recorded_at": "2026-09-19T15:18:36.342182+00:00",
  "capture": "Actual local POST /predict responses; visual replay, not a browser screen recording.",
  "examples": [
    {
      "title": "Card delivery",
      "question": "My card hasn't arrived yet. How can I track it?",
      "response": {
        "intent": "card_arrival",
        "alternatives": [
          {
            "intent": "card_arrival",
            "probability": 0.982289880239588
          },
          {
            "intent": "card_delivery_estimate",
            "probability": 0.003635907047092457
          },
          {
            "intent": "lost_or_stolen_card",
            "probability": 0.002319996975389343
          }
        ],
        "route": "intent_queue",
        "reasons": [
          "routing_thresholds_met"
        ],
        "model_version": "337ea9f23fcb64182dcd337067382d9dff01e9ba1565b2315a54883375408d91",
        "latency_ms": 27.205874997889623,
        "truncated": false
      },
      "request_roundtrip_ms": 54.592915999819525
    },
    {
      "title": "Needs clarification",
      "question": "Something is wrong with my account",
      "response": {
        "intent": "terminate_account",
        "alternatives": [
          {
            "intent": "terminate_account",
            "probability": 0.4526615466672825
          },
          {
            "intent": "compromised_card",
            "probability": 0.20899456657733106
          },
          {
            "intent": "card_payment_not_recognised",
            "probability": 0.04403063537236675
          }
        ],
        "route": "human_review",
        "reasons": [
          "low_confidence"
        ],
        "model_version": "337ea9f23fcb64182dcd337067382d9dff01e9ba1565b2315a54883375408d91",
        "latency_ms": 13.352124995435588,
        "truncated": false
      },
      "request_roundtrip_ms": 15.009583003120497
    },
    {
      "title": "Unrelated question",
      "question": "How do I grow tomatoes on a balcony?",
      "response": {
        "intent": "receiving_money",
        "alternatives": [
          {
            "intent": "receiving_money",
            "probability": 0.1408635122275068
          },
          {
            "intent": "order_physical_card",
            "probability": 0.13996351956900407
          },
          {
            "intent": "automatic_top_up",
            "probability": 0.1229468006572056
          }
        ],
        "route": "human_review",
        "reasons": [
          "low_confidence"
        ],
        "model_version": "337ea9f23fcb64182dcd337067382d9dff01e9ba1565b2315a54883375408d91",
        "latency_ms": 12.149000001954846,
        "truncated": false
      },
      "request_roundtrip_ms": 13.327833003131673
    }
  ]
}